Jun 2026
Risk-based onboarding: which checks, for which user
Drop-off looked like a UX problem. It wasn't. How segmenting by risk instead of redesigning the screen lifted onboarding completion ~25% with zero increase in fraud.
Jun 2026
I tried to build a Compass-style AI agent dashboard. Here's where it broke.
Razorpay's CPO described an internal tool where AI agents draft PRDs, specs, and UAT plans in parallel. I tried to build a version of it. The idea held up better than the implementation.
Jun 2026
AI hasn't made PMs less relevant. It's compressed the ladder.
The production work is disappearing fast. What's left is judgement, and judgement is getting scrutinised harder than ever.